How to Order

Two easy ways to order, depending on the size of your project.

Small orders (1–5 pieces)

  1. Pick a product. Choose a ready-to-customize item (cap, beanie, tote, polo) or Custom Logo Embroidery if you're bringing your own item.
  2. Tell us what to stitch. Add your name, initials, or a note about your logo and placement in the order notes.
  3. New logo? Add the digitizing fee. A one-time $20 per design, and you never pay it again on reorders. Name or text personalization doesn't need it.
  4. Check out. We'll email you within 1 business day to collect your artwork and send a digital proof.
  5. Approve and we stitch. Standard turnaround is 5–7 business days after proof approval. Pick up in Claremont or have it shipped.

Team, business and bulk orders (6+ pieces)

  1. Request a quote. Tell us the items, quantities, sizes, logo placement, and your deadline.
  2. Send your artwork. Vector files (AI, EPS, PDF, SVG) are best, but a high-resolution PNG or JPG works too. Reply to our email with the file.
  3. Get your quote and proof. Volume pricing drops as low as $5 per piece. See our pricing.
  4. Pay a 50% deposit. We send a secure Shopify invoice. The balance is due at pickup or before shipping.
  5. We stitch, you wear. Rush (2–3 days) and next-day options are available when you're in a hurry.

Artwork tips

  • Simple, bold designs stitch best. Very small text (under about 0.25") may not read clearly.
  • Up to 6 thread colors are included. Additional colors are $1 each.
  • Not sure your logo will work? Send it anyway. We'll tell you honestly and suggest tweaks.